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TERMS & CONDITIONS

Welcome to CUSTER WELLNESS!

These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

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  1. General Information 1.1 This website is operated by CUSTER WELLNESS. Throughout the site, the terms “we,” “us,” and “our” refer to CUSTER WELLNESS. 1.2 The information provided on this website, including product descriptions and usage instructions, is for general informational purposes only and is not intended to diagnose, treat, or prevent any health condition.

  2. Products and Pricing 2.1 All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. 2.2 Prices for our products are subject to change without notice. We make every effort to ensure the accuracy of product descriptions and pricing, but errors may occur. In the event of an error, we reserve the right to cancel or refuse any orders placed for products listed incorrectly.

  3. Orders and Payment 3.1 By placing an order, you agree to provide current, complete, and accurate purchase and account information. 3.2 We accept payments via Apple Pay and credit card. All transactions are processed securely. 3.3 We reserve the right to refuse or cancel any order at our discretion, including those flagged as fraudulent or unauthorized.

  4. Shipping and Delivery 4.1 We aim to process and ship orders within 5 -10 business days. Delivery times may vary depending on your location and product availability. 4.2 Shipping costs are calculated at checkout and are non-refundable unless otherwise stated. 4.3 We are not responsible for delays caused by shipping carriers or customs.

  5. Returns and Refunds 5.1 Due to the nature of our products, we do not accept returns on opened or used items. 5.2 If you receive a damaged or defective item, please contact us at info@custerwellness.com within 7 days of receipt to request a replacement. 5.3 No refunds will be issued.

  6. User Conduct 6.1 You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. 6.2 You may not: - Use our website for fraudulent purposes. - Introduce malicious software or viruses. - Attempt to gain unauthorized access to our website or servers.

  7. Intellectual Property 7.1 All content on this website, including text, images, logos, and graphics, is the property of CUSTER WELLNESS and is protected by copyright and trademark laws. 7.2 You may not reproduce, distribute, or use our content without prior written consent.

  8. Limitation of Liability 8.1 CUSTER WELLNESS is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. 8.2 We are not responsible for any allergic reactions or adverse effects caused by using our products. Please review product ingredients carefully.

  9. Privacy Policy 9.1 Your submission of personal information through our website is governed by our Privacy Policy. Please review it for details on how we handle your data.

  10. Governing Law 10.1 These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona of the United States of America. 10.2 Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the State of Arizona of the United States of America. 

  11. Changes to Terms 11.1 We reserve the right to update or modify these terms at any time without prior notice. Changes will be posted on this page with an updated revision date. 11.2 Continued use of our website following changes constitutes your acceptance of the revised terms.

 

If you have any questions or concerns, please contact us at info@custerwellness.com.​

Privacy & Safety

PRIVACY POLICY

CUSTER WELLNESS (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website custerwellness.com, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the Site.

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1. Information We Collect

1.1 Personal Information

- We may collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, or contact us. This may include:

- Name

- Email address

- Phone number

- Shipping and billing address

- Payment information (processed securely by third-party payment processors)

1.2 Non-Personal Information

- We may collect non-personal information, such as:

- Browser type and version

- Operating system

- IP address

- Pages visited and time spent on the Site

- Referring website or search engine

1.3 Cookies and Tracking Technologies

- We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze site traffic, and understand how users interact with our Site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

- We use the information we collect for the following purposes:

- To process and fulfill your orders, including shipping and payment processing.

- To communicate with you about your orders, inquiries, or promotional offers.

- To personalize your shopping experience and improve our website.

- To detect and prevent fraudulent transactions.

- To comply with legal obligations.

3. Sharing Your Information

- We do not sell or rent your personal information to third parties. However, we may share your information with:

3.1 Service Providers

- Trusted third-party vendors that help us operate our Site, process payments, or deliver products and services (e.g., payment processors, shipping carriers).

3.2 Legal Obligations

- We may disclose your information if required to do so by law or in response to valid legal requests.

3.3 Business Transfers

- In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4. Data Retention

- We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Security

- We implement appropriate technical and organizational measures to protect your personal information. However, no data transmission or storage system is completely secure. Use of the Site is at your own risk.

6. Your Rights and Choices

6.1 Access and Correction

- You may request access to the personal information we hold about you or request corrections to inaccurate or incomplete information.

6.2 Opt-Out

- You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails. Note that you may still receive transactional or account-related emails.

6.3 Data Deletion

- You can request the deletion of your personal information, subject to our legal obligations.

7. Third-Party Links

- Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing them with your information.

8. Children’s Privacy

- Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

- We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date revised. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact Us

- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@custerwellness.com

WHOLESALE INQUIRIES

PAYMENT METHODS

  • Credit / Debit Cards

  • Apple Pay

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